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Dell Laptop Battery Not Working

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Dell laptop is the well-known device with modern day technologies. Dell laptops are the most widely preferred devices at the best price. The battery of the device lasts longer and it has high reputation of world class performance. There can be various problems with the Dell laptop which is common with all electronic devices. Users facing laptop issues for the first time can find it difficult solving the problems and for this we will assist you the best troubleshooting steps.

Dell laptop battery is not working properly. How to troubleshoot the various issues?

One of the common problems faced with the Dell laptop battery not working. The battery or laptop charger is providing portable power for operating the laptop. Laptop battery provides power to the laptop when the AC adapter is not connected to the PC.

Here are the troubleshooting steps to troubleshoot the battery problems –

  1. Verify the AC adapter functionality. For this restart the PC and then tap ‘F2’ key until the Entering Setup message appears. Now verify the ‘AC Adapter Type’ in the BIOS options. Also, make sure you connect the AC adapter to the system.
  2. Change the battery in BIOS mode with PC turned off. For this turn off the Dell PC and try one of the combinations. Now verify if the battery charge percentage is increased or not. Restart the system and proceed to the next step. Dial the Dell laptop toll free number for the BIOS change.
  3. Check the battery health status. It will help determine if the battery is operating normally or not. Battery health status can be checked both inside and outside the OS. There are also other ways to check the battery health status.
  4. Update the BIOS to solve the Dell laptop battery problems. Update the BIOS to the latest version to help recognize the AC adapter. Update the BIOS to the latest version.
  5. Run Microsoft Fix-It for the battery issues. Press the Windows button and in the Run Dialog box type ‘Control’. Press ‘Enter’ and type ‘Troubleshoot’ in the ‘Search’ box. Now click on the ‘Troubleshooting’ option. Click ‘Power’ on the ‘System and Security’ item.

Why dell laptop customer service team?

Contact Dell laptop customer service for the best advanced troubleshooting of Dell battery problems. Support professionals can provide troubleshooting solutions for other Dell laptop issues too. Dial the dell laptop helpline number for easy reach out to the technical support team.


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